Table of Contents

F5 QKView is a utility to create a snapshot of configuration, log files and diagnostic information.
 
The qkview file can then be uploaded to the iHealth online system to analyze the file and help you resolve possible issues and configuration errors.
 
ihealth also helps you get best practice recommendations and many useful reports.

F5 QKView support snapshot

To create a snapshot or qkview file, go to the F5 BIG-IP GUI in the “System > Support > New Support Snapshot” section.

create support snapshot from BIG-IP
create support snapshot from BIG-IP

In the “Health Utility” field, select “Generate QKView” to generate a qkview file, or “Generate QKView and upload to iHealth” to generate a qkview file and upload it to the iHealth online system where the Credentials must be provided.
To upload the file to the iHealth system, myF5 username and password must also be given.

generate QKView file and Upload to iHealth
generate QKView file and Upload to iHealth
progress of generating support snapshot or qkview file
progress of generating support snapshot or qkview file
QKView File is generated successfully
QKView File is generated successfully

for me, upload to the iHealth system failed, probably because secondary authentication is enabled in the myF5 account.

upload QKView file to iHealth failed
upload QKView file to iHealth failed

So I manually upload QKView support file to the iHealth system.

upload QKView to iHealth

When you login to ihealth system, by default there is sample QKView file with the name of “bigip.example.com” which helps you to explore and learn of the advantage of iHealth system.
By clicking Upload you can upload the new QKView file to iHealth system.

upload QKView manually to iHealth system
upload QKView manually to iHealth system
upload QKView file to iHealth
upload QKView file to iHealth
QKView upload process
QKView upload process
QKView file uploaded to iHealth
QKView file uploaded to iHealth

When you click on the QKView file, the diagnostic results are displayed in the homepage in the Critical, High, Medium, and Low categories.
You can also see the path to important log files, including the configuration file and the LTM log file that we have already introduced.

iHealth dashoard
iHealth dashoard

Clicking on each of the issues will show you the details and a link to an article that contains the details of the issue and the solution to the issue.

details of diagnostic data
details of diagnostic data
details of each issue and article to fix it
details of each issue and article to fix it

iHealth has many other functions, such as reporting, which I will not go into in detail in this section. It is recommended to watch the F5 iHealth review video.

Back to: F5 BIG-IP LTM > F5 BIG-IP Monitoring and Troubleshooting

Leave a Reply

Your email address will not be published. Required fields are marked *


Post comment